Our team is available and customer service team are available if you have any further questions.
Domestic standard 3-5 business days, domestic priority 2 business days, International standard 7-10 business days, International priority (where available) 3 business days via DHL.
If you still have your box the back will say V10_ which will indicate your model number. If you don’t have your box anymore please email support@campsnapcamera.com with a photo of the back of your camera and order number so we can assist further.
The Camp Classic(vintage) filter comes pre-installed. If you want to try something new, we’ve got a variety of downloadable filters—or you can create your own.
Currently customizable filters can only be used in V103B & V105 Camp Snap camera versions.
All orders ship out at 12 (noon) PST M-F excluding holidays, please use the contact us form
Click HERE to start a return. Please note returns are only accepted if inquired about within 30 days of delivery.
Please email us at support@campsnapcamera.com, we respond within 24 hours to all emails and would be glad to help assist you in any way possible.
Please reach out to us at support@campsnapcamera.com so we can investigate the issue and track down what has happened.
The 105 now uses the left toggle to turn the camera on/off versus the shutter button.
The cable that is provided with the camera, otherwise any USB-C to USB cable that is data/media reading will also function with all Camp Snap camera models.
If you are not using the cable provided please verify It is a data and charging cable not just a charging cable
No, USB C to Lightning cables will not work.
You would have to use the SD card reader to lightning cable adapter
Remove the sd card, blow some air into the port and see if that fixes the issue if it does not please reach out to support@campsnapcamera.com
Download all photos off your SD card and reformat the card to FAT32 or EXFAT, if you need instructions on how to do so or that does not work please email support@campsnapcamera.com
Under the EU Consumer Rights Directive, you have the right to withdraw from many contracts within 14 days of receiving your order, without providing any reason.
To exercise your right of withdrawal, click here: https://campsnapcamera.myshopify.com/apps/redo/returns-portal/login?withdraw=true
Please note that under Article 14(1) of Directive 2011/83/EU, customers are responsible for the cost of return shipping. A prepaid label will be provided through our withdrawal portal; the label cost will be deducted from your refund.
We will issue your refund within fourteen (14) days of receiving notification of your cancellation, or, if later, once we have received the returned goods or you have provided proof that the goods have been shipped back to us.
This right applies to all items purchased through our store, with certain exceptions such as digital products, perishable goods, sealed personal hygiene products, and personalized items, as set forth in Article 16 of Directive 2011/83/EU. SUBMIT A WITHDRAWL
