Shipping policy
Shipping policy
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Free World Wide shipping is offered on orders of two (2) or more cameras.
|
Shipping option |
Estimated delivery time |
Price |
|
Domestic Standard |
2 to 5 business days |
$5.50 |
|
Domestic Priority |
1 to 3 business days |
$10.50 |
In-store pickup
If you wish to pick up in store, please click on "retail locations" on our home page to find a local retailer.
International Shipping
We offer international shipping to the following countries: Japan, Singapore, South Korea, Thailand, United Arab Emirates, Canada, Eretz Israel, Austria, Belgium, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Sweden, Greece, Iceland, Liechtenstein, Luxembourg, Ireland, Poland, Portugal, Spain, Switzerland, Estonia, Latvia, Lithuania, Australia, New Zealand, UK
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard International Shipping |
6 - 15 business days |
$5.50-$15 |
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UK/EU:
orders will be shipped DDP (taxes and duties paid) and no extra charges will be incurred.
All Other Countries:
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Camp Snap Ltd is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@campsnapcamera.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@campsnapcamera.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at support@campsnapcamera.com.
For more information please reference:
https://www.campsnapphoto.com/policies/refund-policy